I have ask numerous of times why they don't answer the phones in the mornings especially weekends. I'm trying to get to work or church every weekend. When I get their and question them I look and see the phone off the hook. It dies and when you call it, it rings and goes to busy signal. This turns into an inconvience to me trying to pickup and go causing me late for work and church. I have seen numerous of customer's complain as well.