1 Jan, 2018 → by ClaimboUser599417
Cable Service – padding their bill
1
I have been with WOW for a little over a year now. During that year the cable service was so bad that to date I have had 6 technicians out to work on it. Every month, even if I pay my bill on the day service is to be interrupted, they tack on an additional $22 reconnect fee. They do this even if the service HAS NOT BEEN INTERUPTED!!! Additionally they add a $10 late fee making sure that paying the full balance is never attainable!!!