9 May, 2020 → by ClaimboUser846996
Cabinet pulls
1
We paid for $81 worth of cabinet pulls that were never shipped. After numerous emails and voicemails I finally heard from an incompetent customer service representative named Fran who told me the products I ordered were back ordered. I was never informed of this even though I tried contacting them many times. There was no apology for the delay or lack of communication, simply a short reply that the items were back ordered for 2 weeks. After the two weeks, when we still had not received our items, I attempted to contact Decor Glamour again. I have left three voicemails and 3 emails and Decor Glamour will not return my emails or voicemails and will not respond to my request to be refunded for products I paid for but did not receive. What a scam! This company is fraudulent!! They stole our money!