I would give them zero stars if I could. Ordered 5#shrimp, 5#alligator tenderloin, Crawfish/shrimp boil seasoning in package. No dry ice in Styrofoam box. Shrimp and alligator was thawing out when I received product and the seasoning package was damaged/opened and the contents of the seasoning was all over other products and the inside of the container when I opened it up. What a mess, seasoning caked all over. I had to wash everything, and then I had to cook up the whole order days early because after washing and being partially thawed when delivered I had no choice. Plus had to go to store and purchase more shrimp boil seasoning. I contacted the company and questioned their packaging procedures, because even I can see there was no thought involved in the consequences of the large frozen items rolling around and damaging the fragile item. Come on people... this is packaging 101. Their response " I apologize for the inconvenience unfortunately this does happen in transit. We do our best to make sure this does not happen". Sure you do, a two year old could have done a better job! and what about NO DRY ICE!! to keep product frozen in transit? I should of checked the reviews on them, many.. many.. BAD!! reviews. Well here`s another one to add to the growing list.