**THE most horrible experience using Paypower Visa prepaid card. ** Regret ever purchasing at Safeway. Safeway and Visa should not be promoting and selling this card. Redundant steps involved to even use the card. The card you purchase with prepaid funds is a dummy card and apparently needs to registered and activated. Once activated they send you a personalized card with your name (not needed). Logged online to check balance and noticed monthly recurring fees which I never received email notification of or statements for. Called the customer service line to cancel the card immediately. 1st call - spoke to a rep who said he needed to place me on hold but ended up re-routing me back to main menu which ended up disconnecting me. Called a 2nd time and got a rep who asked me for card info but pretended he didn't hear me (heard some giggling in the background). Called a 3rd time and spoke to a rep who was more responsive and helpful but had to place me on hold for several min as she tried to reach 2nd level authorization for the cancellation. Was told the Supervisor will not be available for another 5 min and if they can take down my number and call me back. I said I'd wait. Finally spoke to Cardholder Services Supervisor who said he would cancel the account and provided a Reference #. I asked for an email confirmation and he said they "corporate offices", a.k.a. Blackhawk, did not provide email confirmations email or mail. I am hopeful the card will be canceled and the Reference # is legitimate as I will be following up to confirm the card/account was in fact canceled. I would caution anyone from purchasing this card.