I purchased furniture from a three piece set from them, and the chair was lending to the side, so they came out twice the first time they said it was nothing they could do about it, I continue to call them they finally picked it up.They brought it back and I could tell they hadn't done anything with the chair because My husband cigarette lighter was still in the chair, by the way they kept this chair for three weeks. I woould'nt buy not one more thing from them!!!!!!!