17 Aug, 2020 → by ClaimboUser938210
Business credit card address change
1
I have tried everything I can think of to change the address on my business credit card. I was not able to find a way to do it on your website. I have called dozens and dozens of times and just keep getting a message that says "I'm sorry but we are experiencing difficulties, please call back at a later time." I have gone to the branch. They were able to change the address on my business checking account, but no on my credit card. And I even tried sending a certified letter but got no response whatsoever. I'm at my wit's end. The address on my credit card account is out of date and I'm not getting the statements anymore, which wouldn't be as much of a problem if the website worked. But it doesn't. I've tried every major browser, but it still shows every charge as pending with no vendor name, never shows how much my payment due is, and doesn't show historical data. If there is anything anyone can do to help me, I would really appreciate it! User's recommendation: Basically impossible to deal with, customer service number always hangs up.