22 Oct, 2020 → by ClaimboUser44758
Business account online banking disabled
*SOLVED
2
Rak bank business account for my company ademia middle east, gives ne no more access to manage my funds online. Although there is no liability or credit or overdraft facility, I have been unable to use funds on the account since i've found out on the 3rd of october 2020. After contacting the bank manager, the customer service on the phone, the online chat, several emails to the complaint office. Still nothing has happened. After 20 days. This is resulting in my business to be stand still. Generating late payment fees, including the renewal of my trade licenses, which prevents me to take new work until will be renewed. There is simply no interest on rak bak side to fix anything. Only standard answers - team is currently working on the inquiry - no reason no explanation no feedback nothing. It is disgraceful.