I booked a ride for 4 on a mega bus leaving San Antonio at 6pm May 2nd to New Orleans arriving at 6am. I called and said we wanted to sit together and was told there is no assigned seating. I get on the bus and several people move us because they have assigned seating. We end up spread out which is what we did not want. I call customer service and asked them to fix it and they lie and tell me there is no assigned seating. Then when she does not want to deal with me she tells me to email mega bus and hangs up on me. This has been the worst travel experience I ha e ever had and I will never use mega bus again.