1 Jan, 2018 → by ClaimboUser631713
bus driver 499960 bus # 159 to new york from fairview garage

1

Greetings, To whom it may concern: I would like file a complaint against a bus driver Bus line # 159 New York, new bus driver # 499960 (African American man with dangling Dread locks) dispatch yesterday January 23, 2018 on bus #159 from Fairview Garage in NJ bus # 7417 via Bergenline Ave. to NY @ 8:00a. I was picked up on 85th and Bergenline Ave. I Have been a commuter for the past 26 years and have been taking the above line form 85th Street and Bergenline ave. to New York since. This is a new driver and yesterday at about 8:00am I boarded the bus (7417 I believe) there was only myself and another passenger on the bus. I politely asked the driver if he can shut off the overhead lights and make them optional. He had an attitude reaction to my request and started mumbling lots of thing that I could not hear and was obvious he dislike my request. He proceeded and picked up the speaker phone and announced over it that for my next time I should be more careful and not speak to him while driving and he used a loud and angry voice that I was very embarrassed. First I did not talk to him while driving because I know better not distract the driver while bus is in motion. He just was very annoyed that I had that request. Secondly, when entering the Lincoln tunnel, he turn the lights back on acknowledging that he is in control. As I was exiting the bus at NYCPA he sarcastically voiced out loud his ID Number to ensure that I make a complaint against him and was giving an evil look being sarcastic and harassing me with inappropriate gesture daring me to file a complaint on him as I was exiting the bus. It is very sad frustrating that as a commuter I have to encounter issues like this specially coming from a new driver. Today at the same time I was by my bus stop and had raised my hand to alert the driver I wish to board the bus and the same driver did not stop to let me in the bus and I had to wait for the next bus. This behavior is totally unacceptable and as far as I am concern, NJT do not train divers to have this kind of behavior. I wish that NJT takes my complain seriously. Thank you, Fatima Sanchez [protected]@yahoo.com
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of The Port Authority of New York and New Jersey you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.