I'm a long time customer purchased 2 chicken dinners 7-24-2021 Asked for them to be Fresh off the grill Not only were they NOT Freshly made they were Stale - Cold - and must have been laying around Chicken thighs had a bad smell We couldn't eat the dinners - Tried calling 561-596-**** and 855-867-**** No one answers - terrible customer service Not driving back in rain 25 min to return food . Shocked by the terrible OLD food you served this time - I will not pay for this BAD Food I expect a Call Back and full refund store 10240 Boynton Beach FL order 271105 Naomie 427*** *.05 PM Expect to hear from you or I will dispute with Credit card co & Facebook about it Shame on You Pollo Bruce C 631-807-****