1 Jan, 2018 → by ClaimboUser170531
Broken seat at show
1
We booked seats for the Tattoo for the 20h00 show Friday 11 September. We went to our seats early and realized that our one seat was broken (C1 D block). We immediately called one of the gentleman dressed in black suites walking with walky talky's. He came to have a look and told me it was broken the night before and was supposed to be fixed. He radio'd it in and the person on the other side said there will be plenty seats open, we must move. When the show started, we looked around, saw no seats near the front where we were sitting open (not 3 together) and we did not see the gentleman who helped us again till the end of the show. I asked him what happened about moving us, he said, sorry, he forgot he will make a plan. I said it is no use now, as we did not want to move further back and the show was nearly over. We paid R200 per seat X 3 and feel that for that price we should have had seats that were not broken or at least a plan could have been made to assist us. I wonder if they ever bothered repairing the seat or if it was just going to be left broken for the duration of the show. The show was really good, would have appreciated it more on comfortable seats, though.