Order #28549**** this fan has only worked for 2 weeks. I have been trying to get a response from anybody and no luck. I spoke with Johnathan and he said you don't send return labels but you're website says it does. Im not paying 46dollars to send this back to you someone needs to contact me asap or i go to corporate. Thank you Carl and Ann Gittings 541 910 **** or 541 910 **** User's recommendation: Dont shop through them.