18 Aug, 2015 → by ClaimboUser555331
Broad Oak Ashford – first class BMW dealership

5

I prefer to travel 30 miles to Broad Oak Ashford because I fell out with the Maidstone dealership over expensive warranty work they claimed was my fault (but they were wrong). I've previously bought from Big Motoring World but the Addington site let me down badly over a particular car in which I was interested (advertised on website, awaiting checks, three weeks later still no car, promised to call me when in stock, call never materialised) so in the meantime I looked around for a similar vehicle but with a far more comprehensive warranty than Big Motoring World ever offers. Having considered various options, the fantastic deal on a personal contract plan for a brand new 520d SE Tourer (effectively £5500 off the car and a better P/X value than I expected) made it easy for me to buy brand new instead of a pre-owned one, so I got not just the colour I wanted but the exact spec too, including a manual gearbox and park assist (neither of which are very common). Our salesman Kane Tickner was very helpful and knowledgeable and there was genuinely no pressure on us to buy. Despite being late on our two subsequent visits due to Operation Stack, he didn't hurry us out which he could easily have done as I'd ordered the car on their event day a couple of months . Everyone at the dealership was friendly and welcoming and I'll certainly go there again.
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