I have been dealing with Family Go Karts for 2 weeks now about a broken bumper and the motor is leaking oil. I have sent several emails asking for someone to call me. Yet no one does. When I call them and ask to speak with someone. They say there's no one Is available. When I ask for a phone number to call a supervisor directly. They say they don't have one. For the past week I have gone back and forth with them over email. They keep saying the same thing. " You need to find the oil leak and point it out to us in a picture". I have explained many times I am not a mechanic and can not pin point we're the oil is coming from. This is a brand new atv with 7 hours on the motor.