I ordered a Lapis and lava rock Hamsa bracelet from Prana Heart. It was reported delivered by USPS, but apparently was not delivered to my mailbox. It is quite likely that it was delivered to another person who decided to keep it. It has been investigated by Raul, the local postmaster at the Panorama City Post Office, 91402, and he agrees with my deductive reasoning about this "disappeared" item. Finders Keepers and all that. Considering that it was sent via USPS with a tracking number, they have at least $50 in insurance on the item, Prana Heart can afford to give me a replacement.