1 Jan, 2018 → by ClaimboUser253343
bought software, 2016 officepro this is not working now
1
Virtual Agent Profile Virtual agent (PREVIEW) Microsoft Virtual Agent (PREVIEW) Hello! Agent I'm Microsoft's new Virtual Agent. I'm still in training and I'd love to help you. You can also ask to talk to a person at any time. Please briefly describe your issue below. Me i have a product key and the system says its for an other office product, , , , why was it operational all along? Agent Which one did you mean? Me Download Office using your product key Agent OK. Let's use your product key to find the correct download link. Do you have your Office product key? Me Yes Agent Great. Type your 25-character product key using the format XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Me VB3QW-NKBM7-PVP8D-CTGBM-B4HHC Agent Your product key has been blocked Sorry, it looks like this product key has been blocked. To learn more, see Get help with blocked product keys. Agent How satisfied are you with the virtual agent? Agent You can ask another question or