Bought a couch, collected it and guess what - no legs with couch when I unwrapped it. Checked all over card box wrap, plastic wrap, sack wrap and under couch also. NOTHING!!

/ 67 reviews

31 Aug, 2019 → by ClaimboUser449731

Bought a couch, collected it and guess what – no legs with couch when I unwrapped it. Checked all over card box wrap, plastic wrap, sack wrap and under couch also. NOTHING!!

No legs with couch and taking 3 days to resolve the issue. If i dont receive the legs by Monday morning 2 September 2019, I want a full refund and will never return to this branch EVER! Also, wanted to buy color chairs from Rochester Polokwane BUT now i wont, SERVICE AND PROCEDURES HERE SUCK!! Nobody is responsible and Nobody wants to resolve!! Give me the money and I will deliver couch legs to you within 24hours!! And i am not a dealer.

Furniture and Inventory

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Rochester Furniture - Other Reviews

》 Rochester – Faulty Base

》 Complain on bad treatment from witbank store

》 Disappointed with Rochester in Polokwane

》 Poor service at midlands mall Pietermartzburg

》 3 piece loungesuite not received

》 No delivery!!! Waited the whole day!!!

》 poor communication, disregard and no empathy for their customers.

》 No deliveries of order.

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