26 Dec, 2020 → by ClaimboUser565035
Booking reference [protected]
1
Booked a courier and my item was collected on 1 December, 2020 - as of 27 December, 2020 it is not delivered, I am on the phone for an hour at a time, no one knows where the items is, I have asked for an insurance form on 3 occasions and they finally sent me an email saying attached and did not attach - which makes me think this is fraudulent. They have said on 4 occasions it is escalated - and then I never hear from them again It is an $800 base guitar and I need this returned to me at my address as the buyer has now been refunded due to non delivery