Hello, We tried to buy a ticket with eDreams, but the mode of payment was rejected, but a while a later, after we had already booked a ticket with a different company, we received an email from eDreams saying our booking was being 'processed'. I never received another email with an actual ticket, yet my bank account was charged for the full amount of the ticket. When I contacted the airline to see if I had a place on the plane, they told me the booking was not confirmed and that I did not have a place. So your company essentially stole $1600 from me and gave me no ticket in return. Your immediate response is requested and a full refund made immediately or I will be getting a lawyer and suing the company for our money back.. Awaiting a prompt response. Nyal Mueenuddin