1 Jan, 2018 → by ClaimboUser947914
Bolotins Customer Service is absolutely horrible
*SOLVED

5

Bolotins Customer Service is absolutely horrible. All they care about is making the initial sale. I purchased a picture that had a defective frame. The salesperson indicated they could fix it. When I showed up to pick up the fixed picture, it was all wrapped up and ready for me to go. (I live about an hour away) Thinking everything was fine since it was all packaged for me and I never received a call indicating anything otherwise, I took the picture home to find out that nothing had been done. I called the salesperson left a message and got no response. Two days later I called again and spoke with her. She indicated that she forgot to call (yeah right). They will not order a replacement picture for me, will not get it reframed, nor will they discount it to allow me to have it reframed. Instead the only recourse I have is to drive another hour each way to return the picture, so that they can put it back on the floor and sell it to someone else. Unbelievable.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Bolotin Furniture you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.