I tried asking someone in customer service about a deductible that my boss wanted me to find out about and the woman named Krissy in Customer Service got my information including my contact number in case we get disconnected and when she asked for my email I was looking for the email associated with the account and she hung up on me. I thought at first we were disconnected but she never called me back so I called back and had to go through the operating system until she answered again and I told her that she had hung up on me and said "mm-hmm" and hung up again! I called a third time and I made sure to let her know that I knew her name and said "krissy, I was just on the phone with you!" then she proceeded Don't know which Country the operators are located in but she was incredibly rude and should be taught manners.