BC/BS of Northeastern PA is the worst! My wife has advanced cancer and needs time-release pain patches and medicine to control the nausea from chemo and radiation. They paid for the chemo and radiation but only allow three days a month of medicine for the nausea - idiots. So she is supposed to just vomit the pills that they paid for the other 27 days? They covered the pain med for the first month, and now will only cover 20 days of the same exact med this month, claiming that they have changed their policy, even though the formulary on their website doesn't say any thing about a change. When I called them they told me that its my doctor's problem. Take my advice, save your money, don't go with BCBS NEPA, just order the pills you need from India, you'll be better off. You'll actually stand less of a chance of being ripped-off by India in my opinion.