18 Jul, 2019 → by ClaimboUser103244
blocking my account when I travel abroad

1

Match.com consistently blocks my access to my account when I travel outside the US by detecting the IP address of the Internet connection I use. They don't ever disclose this policy to a customer when he/she signs up for an account. I have tried to resolve the problem by calling and writing to them several times, and they say they can't do anything. It stinks because I travel a lot and they refuse to give me extra time on my subscription when they block my account. They should be fined for not disclosing this to their customers up front I think.
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