This company did not honor my warranty because I did not have my receipt even though my name, address, email and purchase date immediately came up in their system as having registered the item. I still had six months left on the warranty. What they did offer me was a new base and blade for a complimentary 20% off. This is bulls#it! Stay away from this company. Blender did not last more than six months and I did not use it daily. If I had used it daily it would have lasted one month.