Order [protected] Plant was ordered on 20th June. Dispatch on box shows sent 27th June. Plant arrived 1st July and was completely toast. My wife opened box as i was away and found plant plant was dead - we had a really hot spell between 27th and 1st July. I did explain in my previous contact that we were away until 25th July and requested a replacement plant be dispatched after that. All of my previous purchases from you have been fine