I'm having my bank back out my Visa charges-- right now.... I'm having the same problems as the people above... I ordered in June and no communication and no supplies for my class. I was took for a mere $32 dollars but hopefully this will be recovered...soon. I'm hoping they won't be taking more out of my checking account??? I'm closing the account eventually and moved my cash over to another account--if they use it--they'll get a fellony and fraud charge....... Do NOT use BK school house.... website! Good luck, J Little Geniuses Preschool/Pre-K/Nursery School