I used my Coinbase account to make a purchase of Bitcoin on 6/26/2019 in the amount of $6000. Coinbase subsequently made a second unauthorized purchase from my account in the same amount. My attempts to contact customer support via telephone were met by a recording informing me that no agents were available to take my call and an online complaint was my only option. After spending a significant amount of time to find where to file a case online, I filed a case and waited for weeks for a response. My account was frozen and Coinbase seized and sold Bitcoin from my original purchase. My emails and calls continued to go unanswered. My case was eventually resolved and closed by Coinbase without ever contacting me. Coinbase has stolen $6000 from me and there seems to be nothing I can do about it.