I thought I might have some satisfaction after being ripped off, but the number of bad reviews tells me it won't faze Iboats. Anyway, I ordered a replacement bimini top for my pontoon boat. Received the top, quality material, well sewn. It had no zippers. I've been boating for 30 years, never received one with no zippers I'd have to completely disassemble the frame down to the last screw on order to fit it on. CS lady says it is a custom job and they don't come with zippers, when their subcontract company (Carver) clearly states they do come with zippers. Luckily I have the skill and machine to install zippers, so I'm not completely out of the $278.00 they stole.