18 Jul, 2021 → by ClaimboUser70037
Billing on FSA card charges without appropriate receipts

2

My names is Jose Hernandez and my Anthem Blue FSA card provider alerted me that due to several submittals of billing without appropriate receipts submitted by Express Scripts they were locking my card. I have called Express Scripts customer care several times to explain the issue and to request appropriate receipts and all they send me is itemized billing for whole year of 2021. Example - one charge is for$119 in March 21, 2021 but when I look at the itemized billing that I was provided, I can't find a receipt for $119 even when I try to add charges close to that date.
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