Disney sends a packet monthly with a "featured title" that the customer must decline in order for shipping and consequently billing to be avoided. However, it appears that in some instances, it is possible to decline a "featured title" and still receive it. Another little scam being pushed by Disney is that the "featured title" may not even fulfill the membership commitment. In our case, there is no way in the world my family would ever order 'The Prince of Persia' however, as I type this, Disney is sending that title along with another that was a "featured title" that I'm positive was declined. They've billed my card, the money is no longer mine it has become theirs and I have to wait until I get the DVDs, return them, and hope their customer service department feels charitable enough to credit the money back to my card. I've read other complaints and believe they are going to "credit my account" which I've informed them better be canceled or I'm running to the Ohio Attorney General. If you are considering membership in the Disney Movie Club - DON'T DO IT. THROW THEIR PROPAGANDA MATERIALS IN THE TRASH IMMEDIATELY!!! It looks good on the surface, but the plan absolutely SUCKS! And it is nearly impossible to get someone on the phone to deal with their screw-ups. Also, their computer system and their employees are flawless because I was told that I never declined those titles when I KNOW that I did. DO NOT FALL FOR THIS SCAM. They will take your money and you'll play hell getting it back.