Since feb. 2017, dte has been posting alot of my payments on another account. They have done nothing to help me or rectify my account or my monies. I asked for copies of my charges and payments on my accounts and they won't send them. I have made 15 requests to rectify this & they tell me they will fix things & send me copies & they do nothing. 15+ broken promises & they have screwed up my billing and took me off budget plan w/o notifying me. I want copies of my payments and billing on by accounts. I have recently contacted the better business bureau.