Billed but order not received and no customer response

/ 51 reviews

11 Jun, 2020 → by ClaimboUser624007

I ordered a paint-by-number kit from Max Novelty in March and received a confirmation from them on April 6 2020 - of course I was billed. The confirmation email did not include an order or tracking number. I have emailed their customer support twice and have yet to get a reply. If I "unsubscribe" to their daily emails, then I will never hear from them. Wish I had seen these other complaints before I ordered.

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Max Novelty - Other Reviews

》 Paint by number

》 Paintings

》 Product not received and no contact response

》 Did not received my order back in April.

》 Did not receive item, and no response to repeated attempts

》 Paint by numbers did de la murexes

》 Paint by number orders

》 Painting by numbers never received

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