11 Jun, 2020 → by ClaimboUser624007
Billed but order not received and no customer response
1
I ordered a paint-by-number kit from Max Novelty in March and received a confirmation from them on April 6 2020 - of course I was billed. The confirmation email did not include an order or tracking number. I have emailed their customer support twice and have yet to get a reply. If I "unsubscribe" to their daily emails, then I will never hear from them. Wish I had seen these other complaints before I ordered.