When I initially was contacted by the salesperson, I was led to believe that clicksmart was associated with Yahoo, this is not true. When I initially was contacted by the salesperson, I was told that I would be on the top of the search engine listings, this is not true. I was told that the listings currently on clicksmart prior to me joining were existing contractors using the service successfully. I was told that the reason they were not listed as "certified" was because they hadnt taken an opportunity to fill out the paperwork involved. I later noted that the contractor names & categories changed frequently within the first week, specifically painting contractors. I have since been informed by your company that some of the contractor listings are not by actual paying customers & are used to make the listings look bigger than they really are. I feel that this is very false advertising & is unethical. I was told that the listings were just starting in my area & that the available spots would fill up very quickly. I was led to believe that if I did not act immediately, I may not be listed. Since that time there has been few spots filled on the listing & only one other remodeling contractor. I have received ZERO leads from this service, other than one email inquiry regarding a plumbing "question". This is despite the fact that the performance report falsely claims that I have received many website visits & phone calls. I was led to believe that that as soon as I joined, there would be an immediate volume of qualified leads. I have received a phone call from another contractor asking me for my experience with Clicksmart because they were being pressured by your sales people to join & wanted to see what my opinion of it is. I do not want to receive phone calls due to your sales tactics. Clicksmart advertises that "Certified" experts are prescreened. This is false advertising to the consumer because there really is no screening process with any previous references besides checking that they are licensed. When I called & discussed these items with Jeff, a clicksmart representative, I was told that they would review the recorded conversation that I had with the salesperson & let me know the results. This is a very biased process to determine my perception of what was represented to me & does not change my feeling of being misled. They said that they had determined they had not misled me at all & would not cancel my account. This complaint was filed with the Better Business Bureau. Unfortunately, they refused to cancel my service & continued to charge my credit card for an entire year based on a verbal contract. Biggest.Ripoff.Ever (took me for $3, 500)