Dears, I have bought the Bi-facil eye make up remover before and was very happy with it. Recently i bought a new bottle, and used/opened it 3 days ago. already right after using it, i felt a burning sensation and the next morning around my eyes was very red and dry and wrinkly/dry skin and very tight and painful. That evening i used it again, and it was the same/even worse. My eye skin is now still very tight and actually very wrinkly/dry. i just want to let you know, because i never had this before with any product and it almost seems like there must be something wrong either with this particular bottle of bi-facil, or the respective batch.. if you like i can send you a picture of the bottle, pls let me know best regards, Sophie Kellermann