They dropped the "USA" and go by trace.com now. I paid $250 for them to regurgitate the information I gave them. Their final report omitted information that I easily obtained on my own, they told me that a birth certificate indeed exists but they can't obtain it due to "privacy restrictions." I contacted them after receiving the report and asked if maybe a next of kin can obtain the certificate (which I am), and they did not respond. I gave them my parent's names and lo and behold, they were the only two with my surname living in Detroit at the time; and yet, I know that other family members with that same surname lived in Detroit. How did they not get that information? Their report shows that most of the research they did one performed 3 months after I paid them (3 weeks before the final report), and they were all Google searches. They refuse to communicate with me, refund a portion of my money, etc. These people are thieves.