11 Jan, 2020 → by ClaimboUser828460
BEWARE! When you “search” on a specific theater.
1
BEWARE! When you "search" on a specific theater.. I.e. SMG Royal Lane, Fandango has apparently paid to show up first and then directs you to a different theater than you requested, which after research, seems to be theaters that are in more need of filling seats. I bought tickets which I thought were Royal Lane - got to the theater and couldn't get tickets to print... sought help and they said you are at the wrong theater... 5 minutes before posted showtime (which is really 20 minutes of previews) and tried to find link on fandango site to refund and by the time I found it and had to find confo#, it was 2 mins past posted show time and of course "no refund"... will NEVER use Fandango again.,