13 May, 2019 → by ClaimboUser690814
BEWARE OF SALES REPS TRADING IN YOUR LEASED VEHICLE
Leased my last CX-5 at this location and when my lease was about to expire, I decided to buy a 6 outright. They took the leased vehicle and said "they would take care of everything". Negotiated a price wherein Classic agreed to pickup the"remaining two payments" of the lease (unbeknownst to me, there were actually four payments remaining). After buying the new vehicle for a cash price, I received a bill from Chase stating that the billed me for new tires and being "over" the miles as per termof the lease. The sales rep never informed me that "taking care of everything" involved me being charged for anything on the lease. When I called to correct this problem, I was treated rudely and dismissed outright. NEVER BUYING OR LEASING FROM CLASSIC MAZDAAGAIN! STAY AWAY!