19 Apr, 2020 → by ClaimboUser570700
Beware of online orders in particular with them
1
Terrible customer service I know we are in a Covid lock down but I have made several purchases with other big name brand places i.e HD the Brick others etc... and have had absolutely no issues, organized with good communication between the customer and the business...Beware of online orders in particular with them, as they sent me the wrong product, emailed them for an RMA return number 4 days ago still waiting called the customer service ph# and waited on the phone for an hour to get thru to a rep they told me they would email me back a return shipping label because the store will not accept returns at this time so far no email no communication totally pathetic way to do business.