13 Sep, 2009 → by ClaimboUser367589
Beware of On-Time Auto in Phoenix, AZ!
This small company on Grand and Encanto will hit you coming and going. It is run by brothers Pete and Jerry Amato. They gave me an estimate and then upped it by $100 after I dropped off the car. I had to go back several times and they never fixed the problem correctly. Each time it was for the same issue but they refused to honor their warranty and instead charged me each time I brought the car back. I finally marked the part they were supposed to replace. When I picked up the car following the supposed replacement, I immediately verified nothing had been done! This is the type of shop you always hear about and want to avoid at all costs! I was able to recoop a portion of the wasted money in small claims court. Do not put yourself through the nightmare I went through and avoid this place no matter what!