My Great Pyrenees was shaved from his chest to his groin area. Stomach is totally exposed. Both coats of hair are completely gone. Called and complained. Don't waste your time. Head groomer is always right, you are always wrong. Period. This is a show dog from a top U.S. kennel. It will take at least year for this hair to even somewhat grow back. It was a massacre! If you don't want your dog to look like a freak, STAY AWAY!! These people obviously don't have any idea what they are doing and, when called out, will not admit a mistake.