When they spoke to me about doing seo work I made it clear I wanted them to focus on on-site seo before off-site. After the first month they only did off-site. I spoke to my manager and told her that I didn't want to continue for another month until we reviewed it together. They went ahead and charged me for the following month and then wouldn't prorate it when I wanted to cancel. Also, the 'content' they wrote for me was so poor I had to disavow the links. I do not recommend them. 2017 Update: We received no refund from Boostability and the content was very poorly written. Notwithstanding the backlinks they provided did harm to our website Google ranking. Whoever, Mr. Shelton is at Boostability better look in the mirror, because Boostability is operating the same online scam today, that they did when we hired them. Don't believe us? Just look at all of the negative reviews this business has online. The only positive reviews this business appears to have online is those written by Boostability employees.