Daughter had a nasty fall from high diving board with concussion. Dr and staff were excellent and we received good care. HOWEVER, we paid estimated deductible amount and when insurance claim was processed, I was due a credit of $178.00. This was back in July 2019. It is now January 2020 and still no return of funds. Every time I call, they have a back log, they just need more time. Very unethical company. I'm reporting them to BBB.