Update by user Jan 15, 2014 I put through a claim with my bank for the $4.95+$99.95 and they credited me back right away. I was able to argue Sinless Vapor and get them to take the product back (even though I cancelled before it was mailed). I had to pay to return it and they only credited me $84.00. My bank is still battling it out for the balance. BE WARE!! They don't understand the word "cancel". They sent me more product (filters and vapors) and tried to debit me $99.95 more money for it (product not worth more than $20). You will need to cancel out your card and have a new one issued or you will have to worry about Sinless vapor dipping into your account. I will leave a note if this is ever completely resolved. It has been going on since November 22nd for me. Wish me luck. Original review posted by user Dec 16, 2013 I got an email from this company that stated FREE STARTER KIT just pay shipping. There were no terms in the add. Then I enroll and get an email talking about terms. I instantly called and cancelled....or tried to. I was told to call a different company to cancel. They sent me back...the next customer service person tried to refer me again then hung up on me. I called back and the next person attempted to refer me again and I stopped him and told me that now you billed me for shipping and it was this number!!!!! Then he claimed he would cancel me and when I get my shipment they would only bill be $49.00 and I would receive nothing else. They don't understand the meaning of the word free or cancel. I continued to tell them I don't want it even shipped to me. I then get an email saying it would be shipped the next day. I emailed them 2 times saying don't send me anything..... I didn't get something so I thought all was well and started watching for my refund.... After 11 days I am billed $99.95 and get an email again saying that my order is shipped. I have called and argued with this company sooooo many times I lost count. I finally cancelled my card and alerted my bank of the problem. The are disputing my charges now. I received the product and had to fight to get a return goods authorization. Mad I had to pay to ship it back. Today I get another package from them!!!!! I am not calling this company or paying another dime to return their product!!! If they want this shipment back they are going to have to chance me down and send me a paid envelope to do so. A warning for all not to do business with this company. Also, the product isn't worth what they are trying to charge. Also beware they called themselves Sinless Vapor and Vapex is the same company. The packages come hardly marked and I made a mistake of opening the shipping package two times. Because of that and I wasn't expecting to receive more stuff from them.