1 Jan, 2018 → by ClaimboUser425686
best western amedia hotel service
1
I am Vijay staying in Best Western Amedia Hotel for 5 days from 25th Nov to 29th Nov. There are many continental employees coming to stay here this week. But i would like to raise complaint about this hotel to my company management. I travel a lot but I have never seen this kind of unprofessionalism!! To begin with, the first impression was really bad when i saw there is no oral hygienic care products like toothbrush, toothpaste, mouthwash etc.. but I would never complain about that if i didn't found others. I managed to buy this small things from shop. Basic need of life as Water is usually provided a bottle per day as complimentary service, but i got to know this is charged. Although guest directory mentioned bottled water is free of charge. Later i saw some more basic complimentary products are missing like facewash, shaving kit, comb, shower caps, sleeper, bathrobe etc. which we usually expect in 4 star hotel room by default. I complaint about this at reception mentioning this all items are already mentioned in their guest directory but still manager responded we don't have this things. I really got surprised with this answer. I managed to buy all things from outside but i really got disappointed with this kind of service. To sum up, this is the worst hotel I have ever stayed and I would never like to stay in such hotel in future.