19 Sep, 2018 → by ClaimboUser341800
Bertera of West Springfield escalated
This location hacked up my dadhboard while fixing a passenger air bag. After escalating this to the GM, Sean, he proceeded to dismiss my problem. This is, in my opinion, because my car is a 2005 legacy; they wanted to sell me a new one. My complaints were dismissed; no empathy. No regard for the 2x vehicles we planned to buy this november. Nothing. The GM treated me like the ex wife that threw him out. He offered no solutions. He raised his voice to me. Je did not listen.