LVP CASE ID 20-JK0010 - DECISION SUMMARY On September 1, 2020, Complainant submitted a complaint in accordance with the Legitimacy Verification Program (LVP). The complaint alleged that review #213**** found at https://berkeley-assets.pissedconsumer.com/review.html violated section 2 of PissedConsumer’s Terms of Use. The author of the review was offered an opportunity to respond to the complaint, as provided in LVP Rule 9. Having considered the materials submitted in accordance with the LVP Rules, I hereby find as follows: The statements in the review are more likely than not false and defamatory and, therefore, violate PissedConsumer’s Terms of Use. Accordingly, I recommend that, for review #213**** found at https://berkeley-assets.pissedconsumer.com/review.html , the review title be regenerated based on the Pissed Consumer internal algorithm and that the content of the review and the comments posted thereto be removed in their entirety. Dated: October 14, 2020