5 Dec, 2020 → by ClaimboUser781758
Belt purchased from lord & taylor online
1
The package delivered contains the wrong belt. The belt received is a black Cole Haan belt. The receipt in the box reflects Reversible Leather Belt. It has UPC [protected]. The Order Number is [protected]. The belt ordered and paid for was a Perry Ellis Reversible black on one side brown on the other side. Please send the correct belt or cancel the order. This is the response from Lord & Taylor Hi, Thanks for contacting Lord and Taylor. We're in the process of resolving your issue and will provide you with an update within 48 hours. If you need additional assistance, please don't hesitate to contact us and refer to case [protected]. CONTACT US Sincerely, Lord and Taylor Customer Service There has been no response, cancelation or refund. This was bait and switch. Mark A Lyon