I have had my entergy with my apartment for over a year now. First issue I had with them was after a year my auto-payments randomly stopped going through. I checked my auto-pay every month, and every month it would say its on, then it would instead not charge my account and I would get late fees. I am starting to believe at this point its intentional on the end of Entergy so they can squeeze more money out of me. ON TOP OF THAT now I am dealing with a $220 ish deposit that is due for no reason. I am a college student who can barely pay for things as is. That amount is almost half of my rent. I dont make enough to pay rent + $220 + the monthly fee + my other bills. Then when I tried to call I was on hold for an hour and never got to talk to a single person. Then I was even given a survey. This company is actually the worst company I have dealt with I cannot believe this.