9 Sep, 2018 → by ClaimboUser37254
Beautiful Store

Orchard was my "Happy Place". It was just uplifting to walk around at look at their gorgeous things and to be in their beautiful garden center complete with fountains flowing, birds singing, unique garden statues and accessories. You could never go into Orchard without being warmly greeted---they also asked if you needed help---and in fact, I knew several of the salespeople by name. In Lowes, you have to hunt down someone to help you. And they are not as professional or as knowledgeable as the seasoned Orchard staff. I am going to miss the Orchard store tremendously. And I think that putting 4,000 people out of work is tragic. The smaller size of Orchard made it easier and more pleasant to shop. To just leave shoppers with these big, impersonal stores---with their "I just make minimum wage" employees---most who lack manners and expertise, is really awful. It shows the greed of companies and a move away from getting to know your shoppers. We are losing that community feel. Just awful. I am heartbroken. This new CEO shows his greed and that his choices don't make things better for shoppers or the community in general. Orchard closing will be very negative to the economy. Wish they would change their minds!!
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